6 Things We’ve Learned about Online Ordering After COVID (Part 3 of 3)
This is our final piece in a 3-part series in the lessons we learned during the pandemic. Part one covered why dedicated online ordering solutions are worth the investment and the benefits of a first-party online ordering platform over third-party solutions. Part two highlighted why not all ordering solutions are equal and the importance of guest trust and a consistent customer journey. While the pandemic will soon be in our rearview mirrors, here are two final things we learned during the pandemic and strategies to drive restaurants forward into 2022.