If you think you know Onosys, it’s time to take another look.

Over the past few years, we’ve quietly but powerfully reengineered the Onosys platform from the ground up—transforming it into a fully modern digital ordering solution for the complexities of today’s restaurant landscape. While we’ve always been known for powering great pizza experiences (and that remains a core strength), the new Onosys is built to serve a much broader audience of multi-unit restaurant brands who demand agility, customization, and full-stack digital control.

From fast casual to full-service, from single channels to omnichannel execution, Onosys now delivers more—more functionality, more flexibility, and more forward-thinking tools designed to streamline your operations and elevate your guest experience.

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What’s New at Onosys?

We’ve rebuilt the platform with a clear focus: empower restaurant brands to truly own their digital journey—without sacrificing ease of use or backend stability. Here’s a look at what’s changed:

A Completely Reimagined Admin Portal

Say goodbye to clunky interfaces and patchwork backends. Our new Admin Portal gives your team a unified, intuitive, and mobile-friendly way to manage every aspect of your digital ordering environment.

• Modern UI/UX: Clean, intuitive design with a responsive layout across desktop, tablet, and mobile
• One Portal for Everything: Consolidated access to menus, fulfillment settings, pricing, coupons, discounts and more
• Contextual Help: Built-in tutorials, help guides, and videos embedded right where you need them
• Built on Admin API: Unlocks extensibility, scalability, and fast performance at every level

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“We are hearing great feedback from our community regarding the Onosys online ordering solution. This was a very strategic and significant project for Pizza Ranch. The Onosys team was extremely flexible and found multiple solutions to issues throughout the process; they are a valued partner.”
- Courtney Boone, Digital Marketing Manager, Pizza Ranch 

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End-to-End Marketplace Management

Managing third-party delivery platforms doesn’t need to be complicated. Our Marketplace Management solution simplifies the chaos of DoorDash, Uber Eats, Grubhub, and others by consolidating everything in one place.

• Single Menu Publisher: Update once, publish across all platforms
• POS Injection: Orders flow directly into your POS—no tablets, no manual entry
• Order Accuracy Improvements: Eliminate re-keying errors and reduce staff burden
• Centralized Reporting: Access performance data across both first- and third-party orders
• Cancel Notifications: Automated alerts sent to restaurants for better real-time control

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"The implementation of the marketplace solution was a trouble-free and seamless process. Menu management and pricing all happen within Onosys, making quick updates effortless. Orders are flowing smoothly into our POS at all locations. The Onosys team has been great to work with, consistently providing exceptional support and showing true dedication to our brand's success."
- Chop Stop

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Powerful Online Ordering That Looks and Feels Like You

Your brand deserves more than a cookie-cutter digital storefront. Onosys offers a white-labeled, mobile-first experience that’s as customized and flexible as your dine-in operation.

• Custom Branded Front-End: Your logo, fonts, colors, and brand voice
• Responsive Design: Optimized for mobile, web, and app
• Custom Menus: Unlimited nested modifiers for complex setups
• Smart Upsells: Drive ticket sizes with suggestive selling prompts
• Favorites & History: Help guests re-order faster, boosting conversions

Deep System Integrations

We recognize that most restaurants already have systems in place—and replacing them isn’t always an option. Onosys is built to meet you where you are.

• POS Integrations: Robust compatibility with major providers
• Loyalty Programs: Sync directly with your existing guest rewards platforms
• Payments & Gift Cards: Secure processing with your preferred vendors
• CRM & Marketing: Send data to the tools you use to engage customers

“Beggars Pizza recently launched both marketplace management and call center solutions in partnership with Onosys,” shared Amanda Garetto-Melvin, CMO/COO of Beggars Pizza. “Offboarding and onboarding can be a painful experience; however, thanks to the excellent communication, attention to detail, rapid responses, and the personal touch with care from every person at Onosys has been both a pleasure and a refreshing change of pace.  We are excited with how these systems will continue to elevate both our guests and staff's experiences.” 

Demand & Capacity Management

Operational control is everything during rush periods and peak seasons. Onosys gives you fine-tuned levers to adjust how and when you accept orders.

• Capacity Rules: Avoid kitchen overloads with configurable limits
• Prep Time Controls: Adjust based on daypart, volume, or location
• Fulfillment Flexibility: Separate settings for delivery, pickup, curbside, and catering

Built for the Modern Restaurant Brand

The new Onosys isn’t just a set of tools—it’s a strategy. We’re here to help you:

• Differentiate your brand in a crowded marketplace
• Drive higher conversion and guest satisfaction with smarter ordering flows
• Simplify back-of-house operations with fewer manual inputs
• Make better business decisions with real-time data and analytics

We’ve partnered with iconic brands like Pizza Ranch, Giordano’s, Jack’s Family Restaurants, and Mr. Hero—and we’re just getting started. These brands trust Onosys to power their digital transformation because we offer something rare: flexibility without compromise.

So whether you’re exploring digital for the first time or evolving a legacy tech stack, Onosys is ready for you.

This is a fresh New Era at Onosys—and your employees and guests will feel the difference.

Let’s talk. Let’s build something better. 

Schedule a demo today. 

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