Experience Area

Lunchbox

Onosys Advantage

Brand Experience

Generic ordering experiences that look nearly identical across brands

Fully customized, brand-forward ordering experiences designed to match the corporate website and guest expectations

Site Performance

Slow-loading pages and delays opening modifiers

Fast, responsive ordering experiences optimized for conversion

Menu Browsing

Guests forced into order setup loops before viewing menus or item details

Guests can browse menus naturally and complete setup only when needed

Cart Persistence

Switching locations clears the entire cart

Intelligent cart validation preserves compatible items and prompts for edits only when necessary

Customization UX

Confusing modifier behavior and inconsistent editing experiences

Dedicated product customization flows with clear validation and intuitive interactions

Favorites & Reordering

Favorites difficult to access and inconsistent functionality

Named favorites, streamlined reorder flows, and menu-integrated repeat ordering

Upselling

Limited contextual merchandising

Product-level, cart-level, and smart upsells based on cart contents

Promotions & Discounts

Limited promotional management

Robust coupons, discounts, delivery promos, and daypart offers

Multi-Concept Support

Limited flexibility for dual-brand experiences

Supports dual concepts and complex multi-brand restaurant experiences

Payments

Limited payment flexibility

Split payments, gift cards + credit card combinations, and enterprise-ready payment options