System Features
At a Glance
- POS integration
- FAX/ IP Printer integration
- Gift card integration
- Robust reporting
- In-store management dashboard utility
- Store Closed/Holiday manager
- Enterprise & Franchisee tiered
management
- Easy menu administration
- Easy coupon/specials administration
- Easy repeat ordering
- Multi-lingual support
- PCI compliance certified
- Online payment processing
- Intelligent up-selling
- Customer profiling
- E-mail marketing integration
- Loyalty program
- Delivery zone mapping
- Robust catering options
- Training assistance
- 24/7/365 support
- Hosted in a PCI/SAS70 compliant
disaster recovery facility
with remote backup
Intelligent Up-selling
ONOSYS can read minds. Well, sort of. Using artificial
intelligence techniques developed with help from
Case Western Reserve University professors, ONOSYS
is able to recommend the items a customer is most
likely to buy. This continuously-updating algorithm
factors your customers’ ordering habits, time, and
geographical location to tailor up-sells specific to
each patron. Phew, that’s a mouthful. Luckily, all you
need to know is that our up-selling features lead to
a 25-35% higher average ticket increase and a nice
boost to your bottom line.
Multi-lingual support
?Habla Español? Parlez-vous français? ONOSYS
speaks three different languages: English, French,
and Spanish. So, whether your menu includes hamburgers,
burritos, poutines, or all three, we can help
you serve your customers better.
Group Ordering
What used to be a slow, manual chore for customers
is now a quick and easy process. Great for offices
and families, group ordering lets your customers invite
others to order online rather than the usual feeding
frenzy round-up. All of your patrons will get what
they want and your managers won’t have to spend
30 minutes on the phone during lunch-rush. Win-win.
Performance Dashboard
We know you didn’t go into the restaurant industry
because you were passionate about reading charts
all day. In minutes, you can generate custom reports
featuring the actionable data and trends you need
on one easy-to-read page. You can easily share it
with your management team to get the most out of
your online ordering system.
Loyalty Program
When it comes to rewarding your customers for
their loyalty, we know that one size does not fit
all. ONOSYS works with your team to develop the
unique loyalty program and criteria to reward your
VIP customers in a manner tailored to your brand.
Don’t currently have a loyalty program? Worry not,
we’ll help you get one going.
ONOSYS Mobile
Online ordering is all about convenience. With
customers spending less time on their PC’s and more
time on their phones, it is more important than ever
to allow your customers to order when their away
from their desks.