Q: What is ONOSYS? A: ONOSYS is a customized online ordering portal that gives your customers the ability to order smart right through your existing website. ONOSYS is a perfect fit for many types of restaurants including quick service restaurants. Q: How do customers order online using ONOSYS? A: Easy 1-2-3 Ordering Step 1: Customers Selects a Location Three ways to ensure they find the right location to order via the web. Step 2: Build Your Online Order The website menu is setup to make ordering simple as possible. Even custom and group orders are convenient to place and they are always accurate. Step 3: Online Ordering Checkout Checking out is a quick and convenient process. New Accounts take minutes to setup and return customers can order in seconds. Q: Do I need a computer or internet in my store location? A: Your locations only need fax machines to start taking orders. However, alternatives smart solutions are available like direct printing and POS integration. Q: How do we receive payment? A: You can setup the system to work through pay on delivery or receive funds directly though gateways like Authorize.net, Verisign, or any other major agent. Q: How often can I modify my menu? A: As often as your menu changes. You have full control of your menu, customers, orders, and more. Q: What kind of support can I expect? A: You will have an assigned account executive to your chain so that all questions are answered when you need them. Additionally, we have a 24/7/365 help desk that services all IT and support questions Q: How do I know how well the system is working? A: You have access to live statistics about your existing orders and customers through administrative access. Additionally, every quarter we forward you a report that shows how successful the system is. Q: How much does it cost? A: Different packages exist to best suit your franchise. Please call 888.ONOSYS.NOW (888.666.1316) or contact us via e-mail and we will be happy to help you select a package that is right for you. |